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Privacy Policy

1. Introduction
Welcome to Cryptozpay ("Company," "we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, website, and platform (collectively, the "Services").

By using our Services, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect
We collect the following types of information:

(a) Personal Information
- Name, email address, phone number, and other contact details
- Government-issued identification (e.g., passport, drivers license) for KYC compliance
- Financial information (e.g., bank account details, cryptocurrency wallet addresses)

(b) Non-Personal Information
- Device and browser details
- IP address and location data
- Usage data (e.g., interactions with our platform, trading history)

3. How We Use Your Information
We use your information for the following purposes:

- To provide and improve our Services
- To verify your identity and comply with legal obligations (AML/KYC regulations)
- To process transactions and manage accounts
- To prevent fraud, unauthorized access, and security threats
- To communicate important updates and marketing messages (if opted-in)
- To comply with legal and regulatory requirements

4. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:

- Regulatory authorities to comply with legal requirements
- Third-party service providers assisting with KYC verification, payment processing, and security
- Law enforcement agencies, if required by law
- Affiliates and business partners for operational purposes

5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive information
- Secure access controls and authentication protocols
- Regular security audits and risk assessments

However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information
- Request the deletion of your personal data (subject to regulatory retention requirements)
- Opt-out of marketing communications
- Withdraw consent where applicable

7. Data Retention
We retain your information for as long as necessary to fulfill legal, regulatory, and operational requirements. After this period, data will be securely deleted or anonymized.

8. Third-Party Links and Services
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their policies before sharing any information.

9. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us understand user behavior, improve security, and provide personalized services.

(a) Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the proper functioning of our website and cannot be disabled. They help with security, network management, and accessibility.
- Analytical Cookies: These cookies allow us to analyze user behavior, track website performance, and enhance the user experience by identifying popular pages and trends.
- Functional Cookies: These cookies enable advanced functionality such as remembering preferences, language selection, and personalized settings.
- Marketing Cookies: These cookies track users across websites to deliver relevant advertisements and promotional offers based on their interests and online activity.
- Third-Party Cookies: Some cookies are placed by third-party services integrated into our platform, such as analytics providers, advertisers, or social media platforms.

(b) Why We Use Cookies
Cookies help us to:
- Ensure the security and integrity of our Services
- Improve platform performance and usability
- Deliver personalized content and advertisements
- Analyze traffic patterns and user engagement
- Remember user preferences and settings for a seamless experience

(c) Managing Cookies
Users can control cookie settings through their browser preferences. Most browsers allow you to:
- Accept or reject cookies
- Delete stored cookies
- Set preferences for certain websites
- Enable “Do Not Track” signals

10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated "Effective Date." Continued use of our Services after updates signifies your acceptance of the revised policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:[email protected]

This Privacy Policy ensures transparency in handling user data while complying with legal requirements. Let me know if you need modifications based on specific regulatory frameworks or jurisdictions.



Join the

Cryptozpay partner program

Are you seeking to expand your business's payment options and delve into the world of cryptocurrencies? Look no further than partnering with Cryptozpay, your gateway to seamless crypto transactions.

Feel free to get in touch with us! Whether you have questions, feedback, or inquiries, we're here to help. You can reach out to us via email, phone, or through our contact form on our website. Our dedicated team is committed to providing you with prompt and helpful assistance.Your feedback is incredibly important to us as it helps us continuously improve and refine our offerings to better meet your needs, We value your input and look forward to hearing from you soon!

India Office:Capital BKC ,Bandra ,Mumbai.

+44 7496 916610
+44 7842 656959